Water Utility Problems
1917 E Arden DR
- Case Date:
- 9/11/2019
While mowing my lawn this week I noticed that someone had come and cut a hole into the cover of our water meter. Is this something the city did? If so, can I have an explanation as to why it was done? My address is 1917 E Arden Drive and my account number is 7011-001. Thank you.
Water Utility Problems
2250 E Cape Cod DR
- Case Date:
- 9/12/2019
City utility worker informed me that water usage has increased from 1000 gal/mo to 12,000 gal this month. I am concerned there is a leak somewhere. There was a line break nearby at 2252-2260 E Cape Cod Dr, 47401.
Meter pit inspected 9/17/19. Valves on at meter. Meter not moving. No sign of leak at time of inspection.
Water Utility Problems
430 E Dodds ST
- Case Date:
- 9/15/2019
We have no water in our home.
Water Utility Problems
836 S Henderson ST
- Case Date:
- 9/15/2019
The water isn't working at 836 s Henderson st.
Water Utility Problems
4800 S Old State Road 37
- Case Date:
- 9/17/2019
There is no water at our home at this time. 4720 So Old St Rd 37
Water Utility Problems
4712 S College DR
- Case Date:
- 9/17/2019
No water
Water Utility Problems
5495 S Old State Road 37
- Case Date:
- 10/1/2019
The water pressure is really low.
Water Utility Problems
1525 S Rogers ST
- Case Date:
- 10/2/2019
Guyser on b-line trail
Water Utility Problems
504 E Dixie ST
- Case Date:
- 10/14/2019
I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?
Water Utility Problems
3907 S Bushmill DR
- Case Date:
- 10/18/2019
After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more).
Mike Colliver (317)590-0115