Case Date:

4/27/2021

Our recycling did not get picked up & I don’t know why. Please advise.

Case Date:

6/17/2024

Garbage was picked up today but they only emptied the bins and left the ripped-open bags that were lying on the ground. Tenants have now moved out.

Case Date:

2/17/2020

Cart wheel was damaged during this morning's pickup. It won't roll. How do I request a replacement? Thanks!

Case Date:

11/27/2023

Our recycling has not been picked up after meeting all requirements and have caught the collector opening the recycling looking at it then taking a peice out to make it look like we were overflowing then turns the can sideways so they do not pick it up. We have camera evidence as well.

Case Date:

5/12/2020

Trash pickup crews left neighborhood trash on my property. Looks like When the neighbor left their trash out, stacked sky high out of their trash cans, some animals must have gotten into it and spread trash everywhere. Please send someone to clean this up, as it is not my trash, my fault, or my responsibility. Thanks.

Case Date:

10/20/2020

This is like the third time the trash men have just straight refused to empty my recycling, and they also leave debris in my trash can as well. I don't have any inappropriate items in the recycling, it's aluminum cans and flattened cardboard. They didn't leave any kind of notice. Just uncollected trash. I feel like this just incentivizes me dumping everything in my trash since at least that way it will get collected.

Case Date:

11/17/2020

City didn't empty my bin again. No notice left of why. I can't tell why. Nothing in there except approved items. It's really frustrating to have it get not collected every week.

Case Date:

10/10/2023

City did not collect my recycling today. I have an Arlo camera that captured trash pickup but it seems like recycling simply never came. My bin is full. No notice was left

Case Date:

12/22/2020

Hallo, it is common recently that when our recycling bin is being emptied by your crew, several items are being scattered in our [property and the nearby park. Could you please make a note for the crew to be a bit more careful in the future. Thank you

Case Date:

1/27/2021

Storm drainage ditch on east side of North Ritter Street between W. Kirkwood and W. 6th Street is blocked with debris and a discarded mattress, causing localized flooding.