Case Date:

6/10/2021

Today and always when there's been heavy rain over the last years, 1st Street floods in our stretch, because there's no drain in the block between Stull and Fess Ave. where we are. At our house, the water hits the curb of the alley in such a way that the entire grass patch and side way is flooded, making it dangerous to walk on the side way. I'm attaching a picture of now, when the rain has already become more steady. I can provide a number of short videos we've taken over the years to document the problem. Please, consider installing a drain or let us know what can be done about this. It is dangerous for us, our toddler son and our visitors. Thank you!

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

5/25/2021

Apparently water leak underground in front yard. Low water pressure in shower this morning.

Case Date:

6/25/2021

The storm drains have been very clogged on the 500 block of south Woodlawn well before the cicadas and excessive rainfall. These need to be cleared to prevent cars from hydroplaning in standing water and “sidewalk tsunamis” that hit pedestrians when a car passes. Thank you.

Case Date:

8/9/2021

There is a pile of debris sitting along the edge of the road. This is on the east side of Manor Road, where Manor runs between Southdowns and Sheridan as it crosses over the creek. This looks like debris that came from the creek, maybe during a high water time. It just needs to be removed and cleaned up.

Case Date:

9/17/2021

Water smells like dirt. Literally like soil. It’s been this way for at least a week, and nothing has made it better. I’ve tried bleach in the drains, thinking it was the pipes.

Case Date:

12/13/2021

The alley running along 609 Henderson between Henderson & Fess has multiple large potholes in the gravel that are pooling water & hard to avoid

Case Date:

1/7/2022

I have no water this morning.