Case Date:

3/6/2020

My water was brown when I came home from work yesterday afternoon. Was a water main flushed in the area? I live in Fritz Terrace.

Case Date:

9/15/2021

Water from the tap tastes like mold or dirt and smells moldy as well

Case Date:

6/29/2024

I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.

Case Date:

6/24/2024

We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?

Case Date:

3/19/2024

Water pressure very low. Spoke to next door neighbor, she is experiencing same issue

Case Date:

3/19/2024

Water pressure is very low this morning (3/19). Pipes aren’t frozen as I do have a small stream from each tap. Is there a city issue that might be causing?

Case Date:

6/1/2022

Water fountain is not turned on, it had some teenager damage from last year, perhaps there is a work order in on it? I tried replying to your email last time, no go, and for some reason, I could not find a staff directory on the city's website.

Case Date:

2/16/2023

Hello -- Steve Akers here in the Park Ridge neighborhood. I have some items to bring to your attention regarding the Park Ridge park. Most are pretty obvious in terms of regular park maintenance and other points are from our stewardship observation as park users and close by residents. Please read through these points and be sure they are part of the on-going maintenance as we get closer to Spring, thanks. - Mowing: the contractor you have subbed out the mowing to is mowing whether it needs it or not. This has been the case for the past year. The result is literally no grass. Granted the park is heavily used including a nearby daycare visiting 2-3 times per week. With this what we believe is excessive mowing, the leaves are ground to a power and the grass is till. Granted it's quite shady - but please manage the mowing service and please for a pretty aggressive seeding and fertilizing. The park is now just dirt so users have to clean their shoes after use, etc. - Wood chips - regular maintenance. A good dose of chips are needed after a winter season use. - Powerwashing: the equipment is in decent shape and not too dirty but a good power washing of all equipment would be great before the spring/summer season. - Erosion: this issue is most noticeable in two locations. The hill to the south and the hill area beside the bike/ped path. With improved mowing and seeding, these areas may recover. But they do need some soil and minor leveling. - Canopy: it's still an awesome upgrade but does need power washing/cleaning, or possible replacement. We look forward to the park transitioning from winter to spring. The grill will hopefully be unsecured (the homeless have moved on) and the water fountain will be turned back on. I am happy to meet you or any staff at the site to discuss my items. One additional item: the Park Ambassador program does not include our park. I made an inquiry when the program began and was told the Park Ridge park was not part of the program. Would you reconsider? I know of neighbors who are willing to be named the Park Ambassador. Thanks!

Case Date:

5/24/2021

The water fountain is leaking. Water is seeping out around the base of the fixture. Thank you for addressing the erosion to the north of the steps leading up to the shelter and park. Also, there are multiple areas of erosion around the park. Notable areas are to the east of the shelter and to the south of the sidewalk on the south side of the playground structure but there are presumably other bare areas prone to erosion due to their location on a hill or in a high traffic areas. To prevent long term damage to the structure of the park and not having the shelter area turn in to a muddy mess, please address these issues.

Case Date:

4/5/2020

Water seems to be coming out from where the meter is.