closed #187699
Water Utility Problems
2323 W Arlington RD
- Case Date:
- 3/19/2024
No water pressure.
No water pressure.
Very little water. Water is muddy looking. Very little water pressure.
When it rains, water sheds to the west off the B-Line and drops sediment on the sidewalk along Kirkwood. It seems preferable that the water would shed toward Morton Street where the storm water drains can other job. The sediment deposit from the rain last week is still covering the sidewalk on the north side of Kirkwood.
Water smells and tastes like dirt. Going on week 2 of this issue.
Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.
Water heavily pools and looks very muddy at the foot of our driveway and down Sheffield and seems to be very slow to go into drains when it rains heavily.
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
No water
The bike path on the side of Arlington Ave. between 17th and North st. has some very rough sections and pot holes that hold water making navigation difficult and dangerous after a storm.
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.