Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

4/16/2021

The portable restrooms located near the basketball court at Switchyard Park are in terrible condition and have been for weeks. The attached photo is an indication of how it looks every day. More generally, the restroom situation at Switchyard needs to be reviewed. closures during the winter months are not only inconvenient, they are not practical for the many people who use the park during the winter. Moreover, the amount of trash at Switchyard, especially near the pickle ball courts, the basketball court, and the bocce ball courts is awful. And on the bocce courts, there still is no rake for grooming the courts for play. I realize that the summer months are coming and there are likely to be more people working and volunteering in the park to keep it clean and safe. However, for a park as popular as Switchyard, there needs to be a review of how resources for maintenance are allocated to it. For example, there seems to be no reason the restroom within the police substation needs to be closed in the winter. And it would be nice to have lights installed at the pickle ball courts. speaking of the pickle ball courts, might it be possible to install a rack where players can leave their paddles to indicate who is next for a court? Maybe a 1-hour time limit if people are waiting? Thanks for listening.

Case Date:

6/14/2021

Hello - I live up the street from the B-line bridge that crosses over Grimes. What started as one tent has become a full-blown camp, and the conditions have caused me to feel unsafe using that portion of the B-line trail. The last time I used the bridge the urine smell was quite strong and there was a man having a bad trip outside the encampment. We've been awoken by yelling and general disturbance from members of the camp and their dogs, and the general disturbance has caused me and several neighbors with kids to not use that portion of the B-line (not using the Switchyard Park playground and dog park, or driving there instead of walking). It's reached a point that we're uncomfortable - I hope I don't sound unsympathetic to their situation. I don't have a good solution either!

Case Date:

6/28/2021

My daughter and I are regularly using the Bryan Park Pool this summer and I am upset at the lack of cleanliness of the pool itself. I had a pool growing up and I understand completely the challenges of keeping a pool clean. But it is OBVIOUS that little to no skimming or use of the pool vacuum is being done. There is constantly dirt in the pool along with leaves and other debris, band aids, live crawdads and yesterday (June 27) and dead mouse. This is clearly pathetic on the Parks and Rec staffs part to keep the pool clean and sanitized. It opens at 11am, staff needs to be there a little early to check the pool thoroughly to make sure it is in proper conditions to use. Stacey D.

Case Date:

5/31/2022

I have lost my mobile in Monroe County public library or book cornor shop on last Wednesday between 2pm to 4pm.its color was blue.vivo mobile.

Case Date:

3/6/2020

water bill

Case Date:

1/26/2020

Old abandoned garage that is falling apart. This is on a rental property and the owners of this property have not touched the building in the 3 years we have lived next to them. There is a car behind the garage and another car in the garage. The building is falling apart and is a safety hazard to kids in the neighborhood. Many stray animals may be living in this structure, and have seen suspicious peoples coming from it from time to time as well (as if they are squatting there). Please help resolve this issue, as it is a huge danger to my family’s safety.

Case Date:

5/24/2020

Abandoned pool at abandoned house full of liquid containing unknown substances. No covering which allowed for children and animals to fall in.

Case Date:

10/11/2022

There are multiple issues. This home is abandoned. The floor in front of the door is missing and someone can fall directly into the basement. Many dead trees and branches on property. The front door and many windows are wide open. Garage doors have been vandalized and sprayed with graffiti. I have many other photos and can send them if needed.

Case Date:

12/5/2022

There is a loud rumbling noise coming from Carlise factory since 10pm Sunday December 5 that is causing shaking of my house and vibrations that can be felt inside. Noise from the factory has been an ongoing issue, but it has been increasing in volume and intensity for a few months. The factory was quiet yesterday during the day (Sunda) bu the noise and reverberations that began at 10pm last night has been the worst yet. I'm concerned for my personal safety, but also for the structure of my house and utilities - especially gas lines.