Case Date:

12/24/2022

Water is not coming out of faucets.

Case Date:

3/9/2022

Intersection of Fess and E First: one of those water access points (round small metal cover) where the pavement around it is completely gone.

Case Date:

8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

Case Date:

9/4/2022

This pedestrian hazard has existed for quite a while in the tree plot at 1112 E First St. It doesn't look official but shouldn't someone have filled it in? Thanks!

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

Case Date:

12/11/2022

There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

Case Date:

12/31/2022

Low water pressure. Also neighbor at 1668 N Russell has same issue