Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

12/29/2021

Someone stole my trash cart within the past several days. How can I get it replaced? (And who steals a trash cart anyway?! Good grief.)

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

3/25/2024

Trash was not picked up properly.

Case Date:

9/2/2020

I put an approved yard waste bag with grass clippings (only about half full) on the curb for pickup on Monday, but it was not picked up. I have no idea why it wasn't taken. Now the bag is wet, full of decomposing clippings and will be a total mess in two weeks. Can it be picked up, please?

Case Date:

11/28/2023

recycling not picked up on Monday 11.27.23, I called and left message monday 11.27.23. 2 other houses on same street also missed. Recycle Bin still out, is full, needs to be picked up. They appear to be missed as I've talked to 2 other neighbors one next door, one across and 2 houses up also missed

Case Date:

4/30/2022

One of your trash containers has been in the alley behind our house for several weeks. Someone seems to have misplaced it. The number on it is 0917014673.

Case Date:

1/24/2023

Yesterday (Monday) was our trash pick up day, but several of on our block did not get a pick up. Can we please get a pick up this week? Thank you!

Case Date:

1/9/2023

Trash was not picked up today (recycle was), likely because avenue was blocked by house renovators' trucks at 1009 Greenwood. Will trash on Greenwood Ave be picked up this week?