Case Date:

8/5/2020

Bloomington Sanitation Department, At 3 AM of Wednesday, August 8, 2020 on the morning of trash pickup day at 1412 S. Winfield Rd., 47401, my wife was up watching a recorded news program when a crash was heard from the bottom of our driveway where the cans awaited pickup. The bang was followed by a loud dragging sound. She walked to the bottom of the drive and found the landscaping can in the recycling can were gone. She woke me and we searched for the cans until we found them three doors south on the Boulevard of the Southwest corner of the Moores Pike roundabout. At first I thought at 3 AM, it must've been a drunk. However, the more I thought about it, the more unlikely I thought it would be that a drunk would be able to retain the cans for 50 yards. Retaining the cans brings me to the question which I thought worth sharing with the city. I cannot think of any way to carry the cans that far without damaging one's vehicle other than the way the city does it – hooking a lifter up under the bar built-into the can. If a prankster is trying to develop a "trick-or-treat… Throw your garbage in the streets" system, the potential chaos it could create for the city sanitation system seems to me to be huge and I would recommend that the city proactively try to answer the following questions. 1.) Have any of the lifting mechanisms used by the city trucks ever disappeared? 2.) Since this system is presumably used throughout the country, can such a lifter be bought online? 3.) Are there any YouTube videos about how to make a lifter that someone could have been testing on Winfield Road? 4.) Has the company from which the city purchased the cans and lifters had experience with cans being fiddled with when they are sitting ducks beside the road the night before garbage pickup? If so, what did these other municipalities do about it? I got my cans and my trash back in time to leave it out for pickup, but the next victim might not be so lucky. Thanks for your attention, Eric Mjolsnes

Case Date:

8/7/2020

Hello - I sent an email to sanitation department Wednesday morning but haven't heard back so trying this route... I live at 1205 S Washington St and our trash can went missing sometime between 1am and 9am early Tuesday morning. I've sent a note around to the neighborhood email list in hopes that someone will notice a random one abandoned in their yard. But so far no one has. A neighbor thinks he may have heard it traveling north on Lincoln near the intersection of Dodds around 2am). What's the next step? We don't produce much trash so could likely skip a week of trash pickup if there's a chance it'll be spotted by your tracking equipment elsewhere. Thanks for your help, Jenn

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.

Case Date:

2/20/2021

Trash put out Wednesday for Thursday pick up still not picked up as of Saturday evening. Leaving it in the street until you pick it ip. It will be over flowed next week. I'm not bring 10 day old garbage into my house until next Thursday. It is not on the curb because the city plows the snow from the cul de sac into my yard which is ok because there is no other place to put it. So I don't have a curb at this time. I'd appreciated a notification if you weren't going to pick up the trash so I could have found a dumpster somewhere. Other neighbors still have their trash cans out. I presume the other gave up, or maybe theirs was picked up.

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/25/2021

For the second time in a month, our recycling has not been picked up. Neighbors cans were collected, our trash was collected, but recycling was not. The can is nearly full and needs to be collected today. It is in an appropriate spot at the end of the driveway and not against any obstruction

Case Date:

4/12/2021

After our last recycling pickup, we found our bin damaged. How do we request a replacement bin? Thank you.

Case Date:

4/20/2021

Our trash on Buffstone Ct. was not picked up Monday. Has trash day changed?