Case Date:

4/3/2023

There are holes in our line: one under the sidewalk, one under the street. They need to be fixed ASAP (we discovered the holes when a plumber was clearing a major clog the holes caused) and we need to know whose responsibility it is to take care of the issues under the road/sidewalk. The estimated cost of repair is incredibly high, and we're trying to find out what options/assistance might be available. Thank you for any information you can provide!

Case Date:

5/29/2024

Hello, I am writing to inquire about whether the sidewalk on the east side of S. Jackson St. between 3rd and 4th streets can be repaired. As a person with a visual impairment, I have a terrible time walking on the sidewalk in this location, which is in the block where my house is. The sidewalk is very uneven, with tripping hazards throughout its course due to decay. If I didn't have a visual impairment, it would certainly be easier to walk on this part of the sidewalk, but I know that others with no visual impairment also have a difficult time because of the deteriorated surface. Thank you.

Case Date:

2/9/2021

There is a paved alley behind the 200 block of South Maple Street that at least 8 residences use as the primary means of entering and exiting their homes. It is impossible for me at 214 1/2 Maple Street to actually exit onto Maple Street because of the narrow drive and the snow accumulation. Please kindly consider plowing this alley.

Case Date:

2/16/2021

Hi, just putting a request in for snow removal for the alley I live on if/when you're able to get to it. My house is in the alley between Kirkwood and 4th, and there's been no plowing here since it began snowing a week or two ago. It's normally not a big issue other than the ice that builds up and makes walking dangerous, but after this storm I'm pretty well blocked in completely. The complicating factor is that this is a fairly narrow alley, with a drainage ditch at one point that can make navigating it with large equipment dicey - I wouldn't recommend anything bigger than a pickup with a plow come through, if you are in fact able to dispatch anyone here anytime soon. I understand that even if you can it may be a while, but wanted to put the request in regardless, as the postal service is having a less than ideal time getting down here and the snow compacts into ice if it isn't cleared. I'd very much appreciate it if you can make it, even if it won't be for a bit. Many thanks either way!

Case Date:

2/23/2021

Car parked blocking driveway since early this morning or last night. License plate 746YH and is a tan Hyundai. Not stuck in snow, but several others have tried to access this shared drive (other than myself) and the car is entirely blocking the way.

Case Date:

3/31/2021

The grassy area in between the sidewalk & street in front of 521 W. Kirkwood has several sinkholes. It is hazardous for people waiting for the bus. Who is responsible for filling these in--the city or the property owner Tom Gallagher? If it's the city, which dept? Don't know of there are pipes under that area.Thanks.

Case Date:

5/9/2021

Sidewalk blocked by trees etc.

Case Date:

6/30/2021

There are tall orange cones in front of 521 W. Kirkwood & pink paint marking the lawn & sidewalk. Same set-up across the street. If the city is planning to dig up something--pipes, et, will this affect where the BL Transit can pickup & drop passengers? I catch the bus in front of 521 to go to work. Thanks.

Case Date:

8/13/2021

Trash and recycling has been blocking sidewalk for a week and now is being blown up and down the street.

Case Date:

8/26/2021

Yard growth is completely covering sidewalk entrance