Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

9/22/2021

Water from the tap tastes like dirt and mold, even after Brita filtering. Hot water coming from the tap smells worse than cold water. Drinking this disgusting water is nauseating. Can more PAC be added to rid the water of MIB/geosmin? Water affects everything we do: drinking, cooking, making good coffee (seriously!). It’s more than an “aesthetic” issue and future reports should avoid minimizing what many experience as a true issue. Taste and odor of drinking water matter, too.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

2/13/2020

The bike path on the side of Arlington Ave. between 17th and North st. has some very rough sections and pot holes that hold water making navigation difficult and dangerous after a storm.

Case Date:

2/23/2022

After my refridgerator ice maker stopped working and the water dispenser slowed, I discovered that the water line to fridge was releasing water filled with what appear to be dirt particles. These were clogging the refridgerator water filter, causing the above-mentioned problems. Currently, this appears to be the only spigot with water quality issues, but it is still a concern.

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

2/22/2021

No water

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

Case Date:

8/3/2020

Water heavily pools and looks very muddy at the foot of our driveway and down Sheffield and seems to be very slow to go into drains when it rains heavily.

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.