Case Date:

4/8/2021

The water fountain is leaking in Park Ridge Park.

Case Date:

5/17/2021

LARGE DOG PARK: While drainage has been added and temporary fencing put in, one section of fencing (the smaller one) does not encompass all of the water problem. The last time we brought our dog here she ran into the mud puddles (multiple times) and drank the water, which has previously made her sick. We will not go back until we hear it has been fixed completely.

Case Date:

11/22/2021

The skate park drain is clogged so water is just sitting there when it hasn't rained in a while.

Case Date:

8/7/2022

Lifeguard on duty lacks much focus on swimmers in the pool. For example, she has been thoroughly engrossed in her water bottle for the last 15 minutes: taking off the lid, gazing inside it, drinking from it, gazing inside it again, staring at the lid, taking another drink, etc. Fortunately, most lifeguards at Bryan Park pool are very attentive to their safety responsibilities.

Case Date:

7/24/2023

The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.

Case Date:

6/7/2021

I am a parent of three children participating in swim lessons at Bryan Park pool. I have several concerns with the lack of training and the ratios of children to instructors, especially in the level 1 class. The instructors are very nice, but clearly have not had instruction or training on how to conduct a swim class. My son in level one had about 14 kids in his class to one instructor. This is a safety issue in itself, but he also had very little instruction or even pool time during his lesson. He sat on the wall with his feet in the water 99% of the time other than when it was his turn to be dipped into the water for a few seconds. Additionally, in the toddler/guardian class, our poor instructor had just discovered she was teaching the class right before the class began. Needless to say, she was not prepared and did not have anything as far as activities pre-planned for the class. I understand that finding instructors may have been difficult this year, however, if a program is being offered especially ones that have a fee, I feel that there is an expectation for there to be some quality and training involved. Learning to swim is an extremely important skill that I would hope Parks and Rec would ensure to be a quality controlled program with many weeks prior training. Please consider implementing more staff and age and swim level specific training before swim sessions begin for these instructors in future sessions. Thank you for your time.

Case Date:

6/10/2021

I am quite concerned with the continued lack of on duty lifeguards at the Bryan Park Pool during swimming lessons. Three days ago (6/7/21), I almost ended up jumping into the water myself to save my actively drowning 3 year old because her instructor had taken a child to the bathroom leaving another instructor to watch both his and her classes, unsuccessfully. In my incident report, I stated that there needs to be a lifeguard on duty other than the instructors because they cannot reasonably be expected to see everything around them and it's not the parents job either. Mind you, I have many years of being both a lifeguard, aquatics director, swimming instructor, and outdoor educator under my belt when I say this. It's not just my opinion. I was told in a follow-up meeting the next day with the aquatics director, Shanda(?), that there would be a lifeguard on deck or in the chair from now on. This, unfortunately was not the case, yet again, at tonight's lesson. I have attached a picture (I hope) showing that there are no lifeguards in the stand or on deck anywhere near the active lessons. If the argument is that the instructors are also watching the kids, please refer to Indiana Health Code 410 IAC 6­2.1­35 Lifeguards (g). I am filing this complaint through the city not to be a pain, as I've dealt with my share of those over the years, but because I genuinely believe this is an unsafe situation based on experience. Furthermore, it clearly doesn't seem to be resonating at the facility level.

Case Date:

5/30/2021

Water meter cover in the middle of the street needs replacing. It's broken and you could trip in it if you're not careful

Case Date:

6/20/2021

the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future

Case Date:

6/21/2021

Due to a crack in the curb and an uneven grade, all of the water in our cul de sac floods the water meter cover and my driveway and backyard when it rains.