Case Date:

2/4/2022

possible water line break.

Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

2/9/2022

Water coming through faucets and toilet fills is very dark copper colored.

Case Date:

2/10/2022

This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex. We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals. This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem

Case Date:

2/11/2022

My water usage increased 500% in January and February and I think there is a leak. This happened once before about a year ago and the fixed.

Case Date:

2/22/2022

E First Street at Fess: water access point metal lid, pavement around it has been washed out, creating a hole.

Case Date:

2/24/2022

Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!

Case Date:

2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

Case Date:

2/25/2022

Water draining across the yard and down the sidewalk at 1220 E Hunter. It was spewing out intermittently Wednesday morning (Feb 23 2022). Is that a violation of municipal code 12.04.020 - Discharge of water on sidewalk? It is unlawful for any person owning or controlling any building in the city adjacent to an improved sidewalk to permit water to run from a downspout attached to such building onto and over such sidewalk. (Prior code § 23-4). It was likely to freeze and make walking hazardous. Thank you.

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.