Case Date:

5/17/2021

Low water pressure

Case Date:

4/2/2020

I believe there is a water leak somewhere near me. My water usage has apparently tripled since last month, while i have been conserving water due to not having enough income to pay the usual bill.

Case Date:

4/13/2023

The water fountain right by the Basket ball court is sticking on with water running

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

2/10/2020

My name is Jonathon Eacret and i live at 103 e southern Dr. 47401, ive been noticing that the vacant house next door to me at 113 e southern drive has water pouring from the meter into the street. This has been going on for a few weeks now and is an issue for me and my family when it freezes.

Case Date:

11/17/2020

Tents set up overnight. Tons of trash. Social gatherings > 15 people. Alcohol and drug use. Apparently city has social workers at park to hand out free water and supplies. Nobody is taking care of real problems.

Case Date:

12/24/2022

Water is not coming out of faucets.

Case Date:

6/16/2023

On 6-15-23 between the hours of 12:00 to 1:00 pm. Myself and 2 others had just climbed up the stairs after going down to look at the water falls. We heard a loud car enter the parking area and shut off. however, no one got out of the vehicle as if they intended to hike. I was concerned about my own car because it was the only other one there. My friends and I decided to walk back up to the parking lot to make sure my was not the target of being broken in to or the catalytic converter being stolen. As we approached the parking area, we observed the other car had backed into the parking spot next to my car. We could see the driver standing beside they driver's door. We made noise to let the m know we were approaching, the person standing immediately sat back down in their seat. We saw an adult male slumped over in the passenger seat, totally passed out and not moving or awake. The driver and person who had been standing was an adult women, she seemed oblivious and unaware too. The car was and older car, a big vehicle like police use to drive, possibly a Crown Victoria . The back seat was piled high with clothes,, sleeping bags, blankets, etc. Indicating to me homelessness. The car was painted gray with a large area of the front end painted black. The back window on the drivers side had a star in it, brown like a sheriff's star. It was obvious that they were not intending to hike. We intended to continue our hike but decided the situation seemed unsafe and sketchy. I would have liked to have gotten a photo of their license plate, but as I said they were backed into the spot. As that is a pretty isolated area without others around, I thought I should at least list my concern. It is my hope that the area is patrolled throughout the day. The Leonard Springs Nature Preserve is a beautiful area that those of us who appreciate nature and the beauty of this area should be able to access without risk or fear of something happening to our vehicles or our person. My friends and I are experienced hikers and do so on a regular basis. Unfortunately, this is the first time we have felt such an uncomfortable and sketchy situation. I am certain I would recognize that vehicle again My phone Number is 824-6527 if you need to call me. I felt it was important to list my concern.

Case Date:

1/19/2021

This morning (1/19/21) our water heater broke and we had to have an emergency water shut off. Our water heater was fixed by 10am and I called to have our water turned back on. I was PROMISED that a technician would be by before 6pm to turn our water back on. No one arrived so I called the office and received a very rude response when I called to check if someone was still coming. I was told we would just have to be serviced the next day, even though I was told I would be serviced on the 19th and never was. This is a true inconvenience and we received an incredibly rude response.

Case Date:

1/29/2021

I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible