closed #173670
Water Utility Problems
3930 W Walnut Leaf DR
- Case Date:
- 9/11/2020
We have no water.
We have no water.
The south end of the sidewalk in phase 2 near the gazebo is sinking. There is at least 20 inches of no dirt below the sidewalk, hence it is sinking. The sidewalk is next to the sewer drain where the earth has disappeared and with all of the water problems we have had recently with water mains, the city needs to come inspect. One city worked thought this drain runs right next to departed neighbor Cassie Howard's condo which then should worry us as the ground beneath her condo also disappeared causing her slab to sink and foundation to go bad. These two problems could be connected and the area below the sidewalk cannot simply be filled in with dirt. It has to be inspected including a city inspection. We need to see why it is all sinking.
Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.
The city water connection that is in my back yard is leaking water directly into ground, and charging me for it. If you pull off the top and remove the insulation in the iron-topped hole where water shutoff is, you will hear the constant leakage, and you can see it spraying out into the damp earth. No idea how long its been happening, but clearly for a while. It has the insulation wet, and that will freeze and cause further problems soon.
Switchyard Large Dog Park - water/mud problem. The main large tree in the center of the Large Dog Park is a pit of mud. Would really appreciate it being covered with sod to prevent muddy dogs!
An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.
drainage needs to be cleaned out so water can drain
Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.
I live in a condo area. Each unit has its own water meter and there is a master meter for the whole community. We are not billed according to the actual consumption but to the footage of each unit. Since it is caculated in this way, I have to pay 70 to 80 dollars a month and there are just two people in my household. I used to live in a unit where the monthly bill was $30 to $40 and it was paid to Bloomington Utilities. Now the water bill is quite unaffordable for a low-income family like mine. I just don't understand why we can't be billed individually based on our usage since we have separate meters. That would be a fair practice for every unit here.
The neighbor has a broken pool in the side yard. It has some dirty water in it and is leaning on one side.It's been this way for the last 2 months. when asked they said it would get removed , but so far is still there.