Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

6/1/2023

Have a light that I believe is maintained by the city in between the neighbors yard that is out. Could you have some one check it, thanks

Case Date:

6/2/2023

The street light on the south side of W 8th St, across the street from 1210 W 8th is out.

Case Date:

6/2/2023

Over the last few weeks, the green traffic light for east/west Covenanter crossing College Mall Road lasts FAR too long, it was never like that before. Thank you for your attention on this matter

Case Date:

6/2/2023

Tree limbs fallen in street. Did what I could to clear the street. Limbs too big for me. Street still partially blocked

Case Date:

6/2/2023

An abandoned LIME scooter was left loitering on the property.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

6/2/2023

Hi I apologize if this is not the correct place for this request, but I have been trying to pay my bill online and it keeps locking me out of the account. I have tried resetting my password and that isn't working either. Thank you.

Case Date:

6/2/2023

Pothole near covered water access/manhole type area on 17th Street going east. Nearest intersection is 17th and Woodlawn, but the pothole is before you get to 17th and Woodlawn if you are going east on 17th Street. It is in the concrete area surrounding the manhole.

Case Date:

6/2/2023

Numerous deep potholes in alley on the south side of the Kappa Kappa Gamma house.