Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

10/31/2023

This car is repeatedly blocking the sidewalk at this location

Case Date:

10/31/2023

The showers between locker rooms 3&4 barely work. The showers between locker rooms 1&2 work great, its frustrating as it seems like an easy fix.

Case Date:

10/31/2023

The sensors are not working properly. Early in the morning, when there is no traffic, I will often sit on college mall road heading north for 2+ minutes. It runs through the entire cycle including crosswalks...even if no one else is at the light. There are now often many cars backed up at the light. It is very in efficient. Thanks for your help!

Case Date:

10/31/2023

Car parked in lot in ADA space without ADA parking plates or placard.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

10/31/2023

Street sign is leaning. It got hit at some point last winter and has never been straightened.

Case Date:

10/31/2023

Hi, with seasonal lighting on the square, this tree on the SW corner of Kirkwood and Walnut has broken branches tangled up with the wire from the lights. Its all over the tree, not just the one seen dangling in the photo. I assume this is a city tree and not CFC. It seems hazardous and will be unsightly when lit up. Thank you, Brad

Case Date:

10/31/2023

Overgrown trees block stop sign on Kenwood and make it impossible for cars turning left onto Kenwood from Dunn Street to see traffic on Kenwood. Also overgrown trees along Dunn force people to walk in the street - combined with need to pull very far forward on Kenwood to see traffic this has led to 3 close calls (car+car; car+car; car+pedestrian). I thought I submitted in close call but never got uReport number. Perhaps my error or wrong category. Please help prevent accident & take action now that you are aware of the issue. Thank you.

Case Date:

10/31/2023

Hello- Actually 2 cars blocking the bike lane on washingington between 4th and 3rd Sts 10/31/23 6:07pm, one in front of the the other. GMC SUV plate 165RLR and you can see the taillights of the Dodge Dart in front of it (I can only upload one picture). Its plate is ZZs649 (Indiana plate). Thanks again!