Case Date:

9/29/2021

Although my trash was taken my recycling was left Tuesday morning. There was no indication or notice sticker as to why.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

10/25/2021

Trash was not collected on our street (600-700 block of South Rose Avenue) today (Monday Oct. 25). Collection is requested since many of the trash bins on this street are small and may not be able to hold 2 weeks of trash.

Case Date:

10/27/2021

Trash pick up is normally scheduled for Tuesdays. It is now Wednesday evening and trash still has not been picked up. My can is full and I have no where to put trash. I understand if issues arise and trash pick up cannot happen, but residents should be notified and there has been no notification. When will my trash be collected?

Case Date:

10/29/2021

Our trash did not get picked up this Thursday (10/28/21). There were two bags of trash inside. All trash was bagged and the trash bin was placed on the curb the night before and 4+ feet from any other objects.

Case Date:

11/1/2021

Now 2:10 p.m.,Monday, November 1, trash on 700 block not yet collected.

Case Date:

11/4/2021

For the last couple of months, at least, the trash truck is not tipping my can enough to fully dump the trash. Heavy things, such as bags of cat liter are not falling out of the can before the truck finishes dumping it. On Tuesday when they came this problem was worse then ever and half of the trash stayed in the can.

Case Date:

11/15/2021

I own four apartments at 813-819 S Washington through Yukon Properties, LLC. We recently received a notice about trash cans not being timely removed from street side. Can you provide the serial numbers for the trash cans that were issued to each apartment: #813 #815 #817 #819 Once we know the specific serial numbers we can make sure each unit is responsible and accountable for their cans. Thanks