Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.

Case Date:

5/28/2020

Recycling never picked up today!

Case Date:

5/5/2020

The sanitation crews who collect our trash consistently leave garbage that they drop while collecting bins in our yard.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.