Case Date:

4/20/2021

Our trash on Buffstone Ct. was not picked up Monday. Has trash day changed?

Case Date:

4/27/2021

Our recycling did not get picked up & I don’t know why. Please advise.

Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.

Case Date:

5/5/2021

The trash collectors took only the top bag from our bin this morning, leaving the two below it. Can someone come by to pick these up?

Case Date:

5/26/2021

My recycling hasn’t been picked up in the last two weeks and I am trying to understand why. Is it because of the styrofoam? The styrofoam in my recycling bin is stamped recyclable #6, which according to the lid of my recycling container is accepted.

Case Date:

6/2/2021

Illegal dumpers dumped this twin mattress set in the alley adjacent to 1127 W. 6th Street. The dumping appeared during the late morning of Saturday 22nd, May. My neighbor and I both just missed seeing who did it within a 15 minute window. One city truck has passed it without picking it up so far. Please have them return and take care of this. I would have driven it to the city dump if I knew where to take it; and now my car is in shop again so I cannot.

Case Date:

6/2/2021

Two weeks in a row, after collection, the recycling truck operator has set the recycling can down in front of the driveway, blocking vehicle access to and from the house.

Case Date:

6/9/2021

All My garbage was not picked up today. Only the bag on the top. This is not packed hard and should have dumped easily.

Case Date:

6/9/2021

Trash not completely picked up. It looks like they barely tipped my trash can because the heavy trash bag in the bottom did not come out. And it's the bag that will get stinky before next week. Since I pay for the service I expect that it be done properly. My address is 401 North Sheffield drive and the trash is still by the curb. I'm attaching a picture of the contents that are left.

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.