Case Date:

3/20/1998

Cable has been run across ground on his lot to another home next door. It is not buried and apparently not in a utility easement. Citizen doesn't really want to complain, but does want to know what TCI's plans are for this cable and is willing to work with them. MIGHT be willing to let them run thru his yard as he also wants to avoid disturbing his garden which is near the actual easement but wants to know how & where they'd dig, etc.. Would like TCI to contact him re: this.

Case Date:

4/20/1998

sidewalks need good maintenance or soon they will be entirely covered up with grass and weeds that are growing over them in the dirt that covers the sidewalkes. See attatched complaint for a list of addresses.

Case Date:

5/19/1998

Crystal Inc. group home had 5 false alarms/alarm malfunctions in the past 4 days. Find out the problem and have it repaired.

Case Date:

5/20/1998

Auditorium, when in use, has East exits blocked during performances.

Case Date:

6/4/1998

Mr. Milne stated on 6/4/98 that he felt the letter re. Aqua Pay that was put in monthly billings was deceiving. The letter stated that you could pay your monthly bill by Aqua Pay or at local banks but did not state that you still had the option to pay in cash or by check at the Utilities Department.

Case Date:

6/19/1998

Illegal banners at both Wendy's (Seminary Square & 2nd & College Mall).

Case Date:

7/8/1998

Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.

Case Date:

7/20/1998

CBU truck came out to clean out storm water sewer and piled up rubbish but did not remove rubbish.

Case Date:

7/24/1998

There is a vacant property to the north of 2111 S. Rockport Road that the weeds and brush needs to be mowed. The weeds are in the city right-of-way portion as well as on the private property. The property owner is Richard Carmichael. This property is part of the Redevelopment Rockport Road project.

Case Date:

9/2/1998

The resident is parking a car in the back yard of the house. There is no driveway, no street cut for an entrance, and no paved area to park on, only the grass in the yard. Wants the individual to stop parking there.