Case Date:

12/29/2023

People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

8/4/2022

Crescent Union Apts and Stryker Towing my vehicle was parked in visitors with proper tags ect...parked 3am by 11am it was gone. Stryker stated the leasing office requested it towed claimed flat tire.. it wasnt flat when I parked it there. The lot was riddled with broken glass. They also claim two vehicles same as mine both towed within 48 hrs timeframe...so many people whom already face financial hardship are getting their transportation taken and unable to pay fees. After two days it was already $265... that day I called was told they'd get back with me no one was there at lot to release my vehicle. It's now $1350 I'm medically frail and now stranded here homeless no way to get back to my hometown. Please help? Cresent Union Apts on the hill towed 2001 white Chevy Tahoe Stephanie Persohn 812-666-2549 stephaniepersohn@yahoo com

Case Date:

11/28/2021

Two tires popped on right side of car due to road construction near Da Vinci

Case Date:

2/23/2022

I WAS TURNING LEFT ONTO W TAPP RD AND THERE IS A POTHOLE THAT CAN NOT BE AVOIDED. MY VEHICLE WAS DAMAGED AND I HAD TO CALL FOR A TOW SERVICE TO TAKE MY VEHICLE BACK TO MY RESIDENCE. AS A RESULT I HAD TO TAKE MY CAR TO A REPAIR SHOP. PLEASE GET THIS FIXED AND PROVIDE ME WITH THE NEXT STEPS IN GETTING REIMBURSED FOR THE DAMAGE. I CAN PROVIDE RECEIPTS AND PICTURES FOR YOU TO REVIEW. THANK YOU

Case Date:

8/3/2020

Lots of smokers at the park and splash pad. No signs saying no smoking. No signs saying smoking in parks is illegal.

Case Date:

5/19/2021

Is smoking allowed on City trails and pathways? Can the City put up signs on this trail between Henderson and walnut. I see people smoking here all the time.

Case Date:

6/5/2021

People smoking inside the splash pad bathroom.

Case Date:

12/1/2021

Someone (highly likely the downstairs neighbor) is smoking excessively in the building. My condo reeks of cigarettes smoke. I began smelling cigarette smoke in October and by November, it had become excessive and is causing me serious health issues. I am allergic to cigarette smoke. After a few days of breathing the secondhand smoke, I became congested with an intense sinus headache and a continual cough. My daughter was here from L.A. during the Thanksgiving break and her cloths in her suitcase that she never wore were saturated with smoke after her visit. It’s a clear health issue and, because of this, I couldn’t have my grandchildren here for Thanksgiving.

Case Date:

12/2/2021

The condo is quarter gentry. Location: 1350 S. College Mall Rd, Bloomington, Indiana. Someone (highly likely the downstairs neighbor) is smoking excessively in the building. My condo reeks of cigarettes smoke. I began smelling cigarette smoke in October and by November, it had become excessive and is causing me serious health issues. I am allergic to cigarette smoke. After a few days of breathing the secondhand smoke, I became congested with an intense sinus headache and a continual cough. My daughter was here from L.A. during the Thanksgiving break and her cloths in her suitcase that she never wore were saturated with smoke after her visit. It’s a clear health issue and, because of this, I couldn’t have my grandchildren here for Thanksgiving.