Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.

Case Date:

7/15/2024

My house shares a tree line with Southeast Park on Montclair Ave. During two storms this summer, trees on the park side have split and left large branches on the park side. These trees break due to the number of times they have been cut back by the utility companies (close to power lines that also border my property and the park) on my side of the tree line. Because of the location of the power lines and where the dead tree branches current lay, I do not know who's responsibility it is to clean up these dead limbs. I would like to request that the city take care of it, as we have had no control over the care of these trees and how they have been topped on only one side over and over again throughout the years. Thank you for your consideration and attention to this.

Case Date:

7/18/2024

My daughter was on the swing and it broke underneath her. She is ok but it is unusable.

Case Date:

11/5/2016

the street sign has been knocked down at the corner of High & Arden. Looks like someone drove into it. there are tire tracks thru the grass. This is also a bus stop sign for routes 4 and 5.

Case Date:

2/20/2017

The roadway has been built up quite a bit in front of our house at 2006 S Sussex, resulting in a significant dip between the street and our driveway. This is causing the bottom of the cars to scrape when entering and exiting. Surrounding houses have had blacktop poured into this area to level out the connection. Could we have that done too please?

Case Date:

3/20/2017

Is there any grant, funds to update neighborhood street lights? Our neighborhood was built in 1969 and the lights need to be updated. We would love to see the LED lights.

Case Date:

3/25/2017

A dead deer in someone's yard. Smells strongly. Attracting pests and dogs.

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks