Case Date:

1/2/2018

Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied

Case Date:

1/2/2018

FROZEN PIPES, NO WATER

Case Date:

1/6/2018

Water does not come out after coming back from winter break.

Case Date:

4/30/2018

The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?

Case Date:

10/23/2016

this is a follow-up from a previous report. The resolution I got about having leaves and debris near the storm sewer drains was that they would pick up the debris as part of the leaf collection. This is problematic in that it may be eight weeks before our leaves are picked up. In the meantime the grass will die like it did last year the pile will grow like it did last year. Last year I had a 3 by 4 by 3 feet high pile by one of the drains and every time it rained it clog the drain cuz it was picked up and moved back into the drain. I am at the bottom of Three Hills and we have consistent of flooding problems here in the fall. If the leaves are not removed along with the twigs and the papers and everything else that flows downhill we're going to continually have flooding problems. So for me saying I have to wait 2 months for this small pile of leaves at each of six trains to be picked up is irresponsible. If they can move it 6 inches they can put it in the back of their truck. If I don't get a better resolution I will be escalating this problem up the chain of command. Thank you very much. please get back to me as soon as you can.

Case Date:

1/3/2017

Standing water over drain. Continuing problem since recent street work.

Case Date:

1/27/2016

I am the VP of Peppergrass HOA and want to report that two storm sewer basins which are located in the center of the roads in Pepperchase and Grasstree Ct have sunken sever inches below the road surface and create a significant jolt when a care passes over them. Ther are also about a dozen places on the roads in Peppergrass that could use patching.

Case Date:

12/18/2013

Water Dept: Help please: I am a Bloom City water customer. My water pressure dropped to almost nothing the evening of Dec 17, 2013 at approximately 7:30pm. I reside at 4620 East State Rd. 45, Bloomington, IN 47408. My cell phone is: 812-345-9026. Is there a reason for the H2o pressure drop in my neighborhood? Please contact me. Al Kosinski

Case Date:

10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.