Case Date:

9/12/2023

There is water leaking onto the street from the water line

Case Date:

9/14/2023

The water department dug this hole in my yard along with another huge hole earlier this summer. The other was filled and reseeded but this never was.

Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/5/2023

Brown water yesterday, murky and yellow today

Case Date:

8/1/2018

Last year, the section of the sidewalk at Washington and Cottage Grove was replaced, but the workers left a trench in the road that collects water and breeds mosquitos. I couldn't help but notice when similar work was done this summer on 10th street and a layer of pavement was laid alongside the sidewalk to fill the trench there. Probably just an oversight but it'd be nice to get this job completed.

Case Date:

8/17/2018

After all the utilities repair that's been going on in our neighborhood, our streets were completely ripped up. The city has since started patching the roads, but they've done a pretty slapdash job of it. The new paving is very uneven and there are gaps and places where it's easy to lose your footing. I've already tripped at least once in the last few days when I've been out walking my dog. I'm a young, able-bodied person so I'm sure you can see how it could pose a risk to the other residents in the neighborhood who might be older or less steady on their feet. I hope this patching effort is a temporary fix and not the final product, because that would be unacceptable. I would love to hear back about this issue and whether or not this is a temporary fix. I hope the roads in our neighborhood can be completely repaved when this water utilities project is fully completed.

Case Date:

9/15/2018

I believe there may be an underground water main leak at the T intersection of N. Plymouth Road and E. Sheffield Dr. in Park Ridge East. (I live on Plymouth) There has been some muddy water coming up through the pavement for a couple days. Nothing gushing up, but enough to create a small bit of water to stand there and to run in the gutter. There was a water main break there a few years ago and a repair. As I said, water is not shooting or gushing up, yet, but it is something that probably should be checked soon.

Case Date:

10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

Case Date:

10/15/2018

Water quality change after city changed water system recently; both my roommate and I have been having problems with our skin. We are over by Lincoln and 10th street