Water Utility Billing Problems
512 E 15th ST
- Case Date:
- 10/15/2017
My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.
Water Utility Billing Problems
- Case Date:
- 10/10/2017
To whom it may concern,
I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said.
To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken.
Thank you.
Water Utility Billing Problems
- Case Date:
- 10/10/2017
my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.
- Case Date:
- 10/10/2017
got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.
- Case Date:
- 9/26/2017
Debris on sidewalk: Malibu and/or Opie Taylors dump waste water out their back door, in the alley on the back/eastside of the building. It runs down the alley, and across and down the sidewalk. I've meant to complain many times over the winters when it's created ice. Today it is a slick sludge of wet leaves that was slippery even though I was super aware and careful.
Water Utility Problems
4001 S Clear View DR
- Case Date:
- 9/22/2017
My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.
- Case Date:
- 9/20/2017
Water fountain stays on after use. Drain is leaking too.
Animal Control & Neglected Pets
- Case Date:
- 9/18/2017
We have a skunk in the neighborhood who is injured with a plastic ring around it's neck. It drinks from a bowl of water on our porch, which we've found bloody the past several weeks. We finally saw the skunk at night and discovered the plastic ring around it's neck. Can a live trap be set?
- Case Date:
- 9/18/2017
I was on Walnut Street last Tuesday and there was a water main or something busted throwing rocks in the air and it damage my car I didn't realize I had received damage till my son looked at it on on Friday so I need to have someone fix this it's a brand new 2016 Kia and I have damage like from a hail storm on it was rocks so I need someone to pay for this I'm not putting a picture in because you have to see it in person I looked at it several times and couldn't see it but my son seen it and now I see it
- Case Date:
- 9/15/2017
We have an open culvert in our yard that drains rain water from the other side of the street and it seems to be eroding my property. It was suggested to me that I contact the city to see if I can get assistance in fixing this problem.