Case Date:

6/24/2021

Major sediment backup in under street culvert and culvert itself. Needs to be sucked up to allow for storm water flow

Case Date:

9/1/2022

Our water tastes absolutely horrible and nothing makes it better. Brita filters are brand new, we added fruit as you suggested, and it’s becoming an issue for my family. We drink tap water daily and it’s our main source of hydration. The cost of buying water is atrocious but we have 2 boys who drink water all day. How is the city going to help us with this issue?

Case Date:

12/8/2014

The stretch on Smith Rd between Moores Pike and Snoddy Rd has alot of broken,uneven areas causing drivers to drive left of center to stay on "good pavement". Lots of standing water when it rains

Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

7/12/2018

Our water has been yellow on several occasions and is now coming out of the faucet orange. We are unable to use this water for bathing, drinking, cooking, or laundry and we would like the issue to be addressed as soon as possible. We need to have clean, usable water in our home.

Case Date:

9/18/2021

Our tap water has a strong smell and taste of mildew. I don't know about water safety, but at this point we can't even use it for cooking, brushing our teeth, or making coffee, let alone drink it.

Case Date:

6/19/2021

We have had a drainage issue here for 20 years and I have asked for help many times and no one will do anything to help us. Our grate is a poor design and gets clogged by yard debris from areas of the neighborhood and caused our area to flood. Tonight we were home to pull the grate to allow for water to recede and not go further into our garage to our house. Would someone please listen to us. We have reported this several times and also in person. We are afraid to be away from our home if there is a serious storm in the area.

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.

Case Date:

5/13/2015

apparent water line leak on Park Ridge road about 50 feet south of Morningside in front to condos. Water is flowing between sidewalk and street near the water meter.

Case Date:

9/16/2021

Water tastes off. Almost like dirt/mildew.