Case Date:

3/12/2018

In the 1300 block of W 6th Street, the culvert where the open ditch goes under the North side of W 6th Street is nearly closed by debris, limbs, trash and a tire. The water is backed up. When it gets warmer it will be a prime mosquito breeding site and public health nuisance. This open ditch re-emerges near Kleindorfer's Hardware, goes around the auto body shop and under 3rd Street between that shop and Hinkle's Hamburgers. Litter, trash, plastic wrap & etc line the banks of this ditch and are no doubt being washed into the watershed. Shouldn't these businesses be required to send an employee out there periodically to clean up this trash?

Case Date:

3/29/2018

Overgrown bamboo at 1002 W 6 St and Elm bending into sidewalks and street obstructing traffic. Bird droppings covering the sidewalk. The invasive plant has encroached on neighboring property where we live at 1004, so we are having to engage removal services and eventually install impermeable barriers at our expense. The back yard of 1002 is overgrown also, feral cats, possum and a skunk have been sited or smelled in a fallen shed which has not been cleared out. The Elm Street side of 1002 is full of debris and overgrowth and there is an unattended stagnant water feature where we hear frogs in the summer (which do attract copperhead snakes). Someone does seem to be inhabiting the house, though we know that the owner of the house does not reside in Indiana presently.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

Case Date:

12/8/2023

On the corner of Cabot Ct. and Sheffield there is some type of water seeping into the road from the corner of the street near a stop sign. Seems like a broken water line.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.