Sewer Problems (Storm Sewers)
4898 S Rogers ST
- Case Date:
- 4/24/2021
Across the street, there is a drain that sends water along the southern border of my property to Clear Creek. This drain has not been maintained and is partially blocked. The ditch that carries the water yo Clear Creek, is also full of sediment. Please call me. Thank you.
Water Utility Billing Problems
4778 E Donington DR
- Case Date:
- 7/9/2024
Hello -
We are submitting a complaint against the City of Bloomington Utilities for the following reasons:
1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag.
2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house.
3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet.
4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots.
5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention.
We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house.
Please contact me for further conversation and happy to meet someone at the property.
City Performance
47404, Bloomington, Indiana
- Case Date:
- 3/31/2020
Our sub division Northwood Estates has been having a lot of trouble with drainage. It seems that the easements have overgrown scab trees & brush that may be blocking some water but it also seems as thoug your drainage system that takes the water to a creek needs to be cleaned out. We back up to the golf course & have trouble getting the golf course staff to maintain our side of the course, ie mowing, weeds, dead trees along the road,etc. We seem to be a bit neglected when it comes to these problems. Could you please send someone to look at our problem. Thanks, Mary Pearson
Parks & Playgrounds
47401
- Case Date:
- 6/15/2016
Water fountain near tennis courts is off please turn on
Water Utility Problems
4720 Old State Rd 37, Bloomington, IN 47408, USA
- Case Date:
- 3/19/2024
Water is off. Neighbor’s water is off also
Water Quality
4705 E Cardiff CT
- Case Date:
- 9/4/2022
Is the algae bloom high in lake Monroe? I've noticed that in the last week the water has a musty or moldy taste like it did last year around this time. I was looking to see if there was any report of it in the paper, but didn't find any, so I thought I'd ask. Thanks.
Water Quality
455 N College AVE
- Case Date:
- 2/10/2022
This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex.
We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals.
This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem
Water Quality
4509 East Blackstone Court
- Case Date:
- 9/21/2021
Water tastes and smells bad.
Water Utility Problems
449 W Somersbe PL
- Case Date:
- 8/19/2022
Low water pressure
Water Utility Problems
4485 E Janet DR
- Case Date:
- 6/29/2023
Water pressure is minimal