Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

6/7/2013

Stop sign needs to be replaced

Case Date:

6/11/2013

Tag on city out building.

Case Date:

7/31/2013

lots adjacent and across the street from Fairview Apartments have excessive growth of weeds, 615 W 15th Street is our apartment complex. Weeds are excessive on the north and south side of properties adjacent to Fairview Apartments.

Case Date:

9/4/2013

It is on the side of the house facing the alley near the front.

Case Date:

6/26/2017

Trees overgrown onto my property. Bamboo is over taking alley and into my yard

Case Date:

8/24/2017

615 W 6th St water leaking out of ground and on to road.

Case Date:

9/2/2017

This construction waste has been sitting here for 3 weeks.

Case Date:

9/25/2017

ALL street lights on the west side of College Ave from 17th street to the railroad underpass just south of 14th street were observed to be inoperative on the evening of Sept 25th, 2017. What is going on?

Case Date:

9/25/2017

The street light at the intersection of Woodburn Ave and 15th street is out. This was observed on the evening of Sept 25th, 2017. This is a dark neighborhood and cannot have its intersection lights inoperative. Few residents keep their porch lights on as I do front and back.