Case Date:

8/19/2023

Dear Madam/Sir, I am writing to report an issue concerning the curb and storm drain located at the southern end of Stratford Dr, in front of our residence (3020 S Stratford Dr, Bloomington IN, 47401). The curb is currently obstructed by leaves, twigs, and organic sediment (as shown in the attached photo), impeding effective drainage during rainfall. As a result, our front yard experiences flooding with every rain shower. We kindly request that the curb and its immediate surroundings be thoroughly cleaned to restore proper drainage functionality. Once this maintenance is completed, we are committed to maintaining the storm drain area to ensure its continued effectiveness. Thank you for your attention to this matter. Sincerely, Gergo Szanda (765 508 9679)

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/23/2022

Likely that RV next to house is being lived in. It is parked in the yard not on a driveway.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

10/7/2022

Cars parked in the early morning on both sides and block the road. Dangerous in the dark morning fog or when it is raining as you visibility is limited and you can barely squeeze your vehicle through the road due to the illegal parking.

Case Date:

7/13/2022

A travel trailer has been camped on this residential street for more than a year creating traffic congestion. It is now worse due to the construction hauling trailer parked across the street and about two car lengths west. I just reported it as well.

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.