Case Date:

5/3/2024

There is a dead skunk in the bike path under the railroad bridge that has been hit by a car. Because it is under the bridge the smell is trapped.

Case Date:

5/3/2024

I need to get to wheel shelter opportunity lane. From Richmond Indiana in Walker and cannot get to even u haul only have social security not supposed to lift anything. I begged Dan Jones to help me and I can help pay just need to get there cannot afford motels will you help him in helping me please. I'm pd here till June 1st in rent. Please help him to help. I have two cichlids fish. Crime so bad they hardly have police. Force. Thank you Tina Wilde

Case Date:

5/2/2024

Last few weeks we had the people laying fiber lines in our neighborhood. A few weeks ago when we had a lot of rain they had their utility sign in the tree plot near our dive way. Which caused this huge hole were the sign was. My picture really doesn't due this huge whole justice but here's a picture. It's on the left side of my drive if you are looking from the street. Is this something that they could come back and fix? I would appreciate it. Thanks

Case Date:

5/2/2024

adam See case #188221. Electric bicycle lying by the street. Which City Department is responsible for removal? How long can it stay there before it can be removed by anyone and sold for scrap?

Case Date:

5/1/2024

They have a dog that is chained 24/7 with a large heavy chain.

Case Date:

4/24/2024

Every time I come into that clerks office I am treated like complete garbage I do not work 100+ hours a week and then go in their to be treated like that the ladies in their give me a lot of sly and Rhude comments and don’t even answer my questions and it really makes me upset and I would just like to let you know it really pisses a lot of local town people off how they treat everyone especially men, seems like a woman only environment and I would like something done about it.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

Case Date:

3/18/2024

There is a homeless camp behind our subdivision, Shady Acres at 708 S.Cory Lane. They have been walking through here to access the main roads. This is a small subdivision with probably 60% widow and/or single elderly women. We are requesting help in getting this camp removed. Thank you. Susan Scales 812.219.5738

Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie