Water Utility Billing Problems
3101-3199 E John Hinkle Pl, Bloomington, Indiana, 47408
- Case Date:
- 9/30/2019
Our most recent bill includes a 'past due balance' amount which is $93.72. This amount had already been paid by us on September 8th. Can we please understand why it is being charged again in the new monthly bill?
Water Utility Billing Problems
2519 S Spicewood LN
- Case Date:
- 11/26/2019
Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?
Water Utility Billing Problems
2409 E Cedarwood CIR
- Case Date:
- 12/18/2019
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
Water Utility Billing Problems
214 E Ridgeview DR
- Case Date:
- 10/6/2019
My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.
Water Utility Billing Problems
2003 S High ST
- Case Date:
- 4/6/2019
My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.
Water Utility Billing Problems
1751-2199 W Sunstone Dr, Bloomington, Indiana, 47403
- Case Date:
- 10/13/2019
I have not received a bill for this month as of yet.
Water Utility Billing Problems
1718 E Thornton DR
- Case Date:
- 12/18/2019
my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr
Water Utility Billing Problems
1601-1999 S Weimer Rd, Bloomington, Indiana, 47403
- Case Date:
- 11/14/2019
I just got a bill for well over one thousand dollars., It is just not possible that I used that much water. How do I challenge this bill?
Water Utility Billing Problems
1514 E Maxwell LN
- Case Date:
- 8/27/2019
Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!
Other
1350-1364 E 10th St, Bloomington, Indiana, 47405
- Case Date:
- 7/25/2019
Hello,
I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online...
I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off.
I suggest you do the same thing for the water service!
Thank you.