Case Date:

9/8/1998

Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.

Case Date:

9/3/1998

Anonymous complaint re "mess" at 914 S. East Side Street. See attached.

Case Date:

8/21/1998

As a parent of a developmentally disabled adult and Special Olympics coach, Mr. Murphy wrote to thank the Dept for including golf in the BPR SO program. Espcially commended Jennifer Phillips and staff who recruited great volunteers, the best in 3 years! See letter.

Case Date:

8/20/1998

PLEASE SEE ATTACHED LETTER.

Case Date:

8/3/1998

Triangular area bounded by Southdowns, Sheridan Drive & Karen, needs dead trees, vines and weeds removed. Also, resident at 1308 Southdowns (and some others) are dumping their limbs, tree trimmings, and grass cuttings in this area. (See letter)

Case Date:

7/6/1998

See attached letter. Leonard's Home Dry Cleaners is flooding every time there is a big rain. They feel that the flooding has resulted from the inability of the city's storm sewers to handle water running down Third Street from the IU campus.

Case Date:

4/20/1998

Ms. Erskine came in to pay her bill and left a letter stating that she felt a sign should be on the Service Control Center identifying this department as the water co. (or utilities co.).

Case Date:

3/23/1998

SEE ATTACHED LETTER.

Case Date:

3/20/1998

Letter received on 3/20/98 stated that Mr. & Ms. Riggins have had considerable trouble with storm drainage. The problem was worked on in 1992; however, the problem continues. Would like problem solved.

Case Date:

3/11/1998

"finally health insurance..." ( yellow) sign fixed to utility pole.