Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.
Phyllis & Samuel Guskin wrote re. 1725 E. Hunter Ave. They want to object to a request to subdivide existing single family residential lot at 1900 Atwater. They feel that the land is unsuitable for development because it appears to be a sinkhole. They also feel that the water retention needs should be addressed before any development is permitted. Letter was received by Util. Dept. but referred to COB Planning Dept.
Rec'd. letter from Ann Robinson complaining that rain water stands on parking lot of Highland Village Park causing patrons to step over curbs and that standing water blocks disabled persons' entry into the park. Neighborhood Assn. requests that Utilities Department install a small drain at end of parking and small drainage at large basin on end of Harvey Drive.
See attached letter. Leonard's Home Dry Cleaners is flooding every time there is a big rain. They feel that the flooding has resulted from the inability of the city's storm sewers to handle water running down Third Street from the IU campus.
Ms. Erskine came in to pay her bill and left a letter stating that she felt a sign should be on the Service Control Center identifying this department as the water co. (or utilities co.).
Accumulation of trash and various items in a neglected water-filled swimming pool and surrounding pavement area.
Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Letter was received from Mr. Johnson requesting relief from USB for inordinately high water bill received in January 2001 for water lost at 8615 S. Fairfax Road (aircraft storage hangar on grounds of Monroe Co. Airport.