closed #102874
Water Utility Billing Problems
900 E 14th ST
- Case Date:
- 8/4/2003
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
Letter requested appeal before USB due to large bill caused by heavy waterins in September 2004. Will be notified of next USB Admin. Subcommittee mtg. date and time.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
This property is an abandoned building project. It has an open pit that needs to be filled, trash to picked up, property maintained, and electirical wires disconnected. Children play near this site often and it is very unsafe for anyone to be around.
barn at back of property is open and unsafe;has hole in roof and kicked in garage door.
lots and lots of trash on side deck, it is a daycare and people are living in the basement
Trash in the yard.
There are always 4-5 junk cars in the parking lot next to the shop along with an old trailer and assorted junk appliances. The bldg is shabby and run down. This has been going on for years.