Case Date:

7/8/2003

Mike called to report a large hole in the pavement by the curb. He said it appears to be storm work being done and had caved in.

Case Date:

6/24/2003

When pulling out of Graham Dr. onto Rockport Rd. looking south, sight blocked by brush.

Case Date:

6/24/2003

Trash on front and back porch, lawn

Case Date:

6/24/2003

Case Date:

6/17/2003

Letter received from James A. Swinson stated that he received certified letter re. a delinquent account for his former tenant (Tyler Collier) for property at 1417 S. Monon. Mr. Swinson does not think he should be responsible for former tenant's account since he was not notified in a timely fashion.

Case Date:

6/17/2003

Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.

Case Date:

6/13/2003

Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.

Case Date:

6/2/2003

Ms. McGlaun stated she was billed for tenant's delinquent payments after his moving from her property. Does not feel she should be liable since she was not notified promptly of delinquent bill.

Case Date:

6/2/2003

Letter rec'd. from Charles Short stated that tenant at 2355 S. Zona St. left leaving delinquent account at CBU. Does not think he should be responsible for bill since he was not notified of tenant's delinquency.

Case Date:

6/2/2003

customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.