Case Date:

5/13/2004

high grass; letting someone stay in a trailor with no running water; abandon vehicles; lots of garbage

Case Date:

4/14/2004

Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.

Case Date:

4/14/2004

Customer was out of town due to hip surgery and rec'd. large water bill upon his return. The stool had a leak. Customer would like an adjustment on account since he was gone.

Case Date:

3/24/2004

trailer very unsafe, no water, no furnace-heating with space heaters, not stove cooking on hot plate, roof caving in (4 children in residence)

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

9/23/2003

Ms. Brinegar stated that near the above address there is a low place in the north side of the roadway. Ms. Brinegar stated that it is simking more and more and the water collects there for long periods of time. She would like someone to take a look at this area and if you need moore inforamtion or to provide her with an update please give her a call.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

7/10/2003

Has water backing up into home.

Case Date:

7/8/2003

Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.

Case Date:

6/24/2003

TURN WATER ON AFTER HOURS.