closed #40520
Water Utility Problems
1856 S Covey LN
- Case Date:
- 6/24/2003
TURN WATER ON AFTER HOURS.
TURN WATER ON AFTER HOURS.
Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.
Has water backing up into home.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
HIGH GRASS; JUNK PILED 30 FT HIGH IN BACK OF HOUSE. HAS TARPS ON IT AND WATER POOLS AND THERE ARE MOSQUITOS ALL OVER. HAS ALSO SEEN RATS.
Customer called to notify us of water coming up out of meter pit.
Ms. Brinegar stated that near the above address there is a low place in the north side of the roadway. Ms. Brinegar stated that it is simking more and more and the water collects there for long periods of time. She would like someone to take a look at this area and if you need moore inforamtion or to provide her with an update please give her a call.
There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.
Sherry Downey, Gen. Mgr. of Millennium Prop. Mgmt. requested a review by USB Admin. Subcommittee and is asking for an adjustment on water bill from leak at Rolling Ridge Apts.
trailer very unsafe, no water, no furnace-heating with space heaters, not stove cooking on hot plate, roof caving in (4 children in residence)