Case Date:

5/27/1999

Tues. Your friend of 30 yrs, misread her post card on Spring Clean up. She wants you to pick up her items even though she missed her day. Your call buddy!! friend!

Case Date:

8/6/2001

This lot is overgrown with weeds/shrubs/flowers. The weeds are obstructing a "No Parking" sign in front of the house and are starting to climb up the post of the stop sign at 6th & Elm. The weeds are over the sidewalk on 6th Street causing people to have to walk in the street. There are 2 junk cars parked in the sideyard on Elm Street.

Case Date:

1/26/2001

Ms. Harris called our office on 1/26 complaining that her children were almost hit by a bus (bus #4, driver Glenn). She also complained that she was called the "n" word (which is a derogatory statement for an African American) by the bus driver), after she wanted to get off and he wouldn't open the doors for her and her children to get off the bus. She had stated that she was "very upset" by the service and names she was called by this bus driver.

Case Date:

10/11/2000

SEWER ODOR IN OFFICE, SENT 718 TO CHECK AND TALK TO CUSTOMER.

Case Date:

5/14/1999

FELL INTO A MANHOLE, LID WAS OFF, AND HURT HIS LEG LAST NIGHT WHILE WALKING IN FRONT OF THE U.S. POST OFFICE ON E 4TH ST

Case Date:

7/16/1998

SEWER ODOR INSIDE OFFICE BUILDING, BAD

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.