closed #73008
Water Utility Problems
1002 W 10th ST
- Case Date:
- 1/1/1970
Turn water on after hours.
Turn water on after hours.
Dirty water.
Water running in street.
Dirty water. CBU water scoured the main in Blue Ridge and now people are experiencing rust colored water.
Water bubbling up in cracks in cul-de-sac.
Customer thinks that he has a water leak.
Contractor working for Gas Company cut water line.
Cloudy water.
Ms. Brinegar stated that near the above address there is a low place in the north side of the roadway. Ms. Brinegar stated that it is simking more and more and the water collects there for long periods of time. She would like someone to take a look at this area and if you need moore inforamtion or to provide her with an update please give her a call.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.