Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

SEWER BACKUP IN BATH TUB

Case Date:

6/5/1998

MISSED PICK-UP/YARD WASTE:

Case Date:

6/5/1998

PLEASE PICK UP BAG OF TRASH ON SAT. PH

Case Date:

6/5/1998

MISSED PICK-UP/YARD WASTE: 2ND CALL - SHE'S VERY ANXIOUS THAT IT BE PICKED UP. THANKS

Case Date:

6/5/1998

Thurs.B/missed pick-up/recycling: If possible, please pick up today.

Case Date:

6/5/1998

p

Case Date:

6/4/1998

missed pick-up/yard waste: yard waste was missed on Tuesday. Resident called this morning. Please pick up

Case Date:

6/4/1998

other/yard waste: Resident states that his yard waste was not picked up.