closed #193501
Water Utility Billing Problems
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Extremely high bill for water not used, no one is contacting me back about it
Extremely high bill for water not used, no one is contacting me back about it
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.
On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.
Manhole cover not secured
At my home address : 4777 E. Lampkins Ridge Rd the manhole cover on the underground water meter is cracked leaving a hole in the ground.
Leak at water meter in front yard
Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.
I think my water meter is switched with my neighbors. Both water meters are in the same hole. After verifying that neither water meter was reading water usage, I turned on a faucet in my house. The water meter that was moving when I had my water running was not the meter listed on my bill.