Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

2/24/2024

I rented a Bird bicycle to ride home a few weeks ago. The bike has still not been removed from my property even though I reported it to Bird through the app using their removal form. I contacted them at least twice since then with no response and the bike is still on my property. How do I get rid of it?

Case Date:

6/25/2024

Branches and debris from storm. I assume that the city will not remove debris on the yard proper but there is some debris in the street and a split trunk/branch that poses a threat to the street .

Case Date:

3/16/2020

To trash pick up service. I have asked now twice if the trash collectors can take a little more careful time and not have our trashcans dumped on their sides. It damages the trashcans as well as our driveway that we spent $1600 to resurface.

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

7/26/2024

Two big limbs down from storm, which are at my curbside. Can the city please pickup? Thank you! Thought there was another form but I could not find it. Thanks.

Case Date:

7/26/2024

Two big limbs down from storm, which are at my curbside. Can the city please pickup? Thank you! Thought there was another form but I could not find it. Thanks.

Case Date:

8/8/2024

Renter leaving items curbside for extended time period. Eyesore.

Case Date:

9/2/2024

My recyclables were not picked up today. They were put out the evening of 9/1.

Case Date:

8/24/2024

For the past three weeks there have been 3 discarded sofas sitting at the curb in front of 905 S Eastside Dr., and nothing seems to be happening! - I have left a voice mail for the (former?) ReMax caretaker, Mike Hensinger, asking for an update, but didn't hear back. - During this time it has rained 4 times... so it's safe to assume that they are unusable. - Since this is right across the street from my property where I have lived over 40 years, it's getting a bit depressing to look out of the window! (- since it is also the first year - in all that time! - that a row of cars from the Maxwell Terrace Apts are now parking daily along my side of the street - though that doesn't bother me).