Ms Kim left a voice message this morning. I returned her call this afternoon and she explained she is concerned with the runoff in their back yard. Their neighbor put logs along their back yard and it pushes the runoff over into her back yard. She wants to know if they can do this. I told her this is probably an issue between the neighbors but I would be happy to come out and look at it.
I received this email from Rachel Atz while I was on vacation: "I just spoke with a lady about our dead-end flushing program and she also included that she is having some issues with drainage behind her house and wanted to talk to someone about what she could do to improve it. She said she was willing to pay for it to be fixed, but didn't know what the best solution would be or if she even owned the property/was responsible for it. I told her I would pass the information on to our engineering department and someone would call her to discuss further. Unfortunately, I did not get her name. Her address is 4629 E. Donnington and her phone number is 812-334-4112. Thanks, Rachel"
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
Christine emailed the following: I am writing to ask if you could give me an update on what is being done about the storm water management around my property. Spring is coming soon and we inevitably get hit with a lot of rain and runoff.