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City of Bloomington, Indiana

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closed #182260

Utilities Construction

Case Date:
12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

closed #185339

Unsafe Buildings

100 W Kirkwood Ave, Bloomington, IN 47404, USA

Case Date:
8/30/2023

Street light hanging by electrical wire, may fall and hit someone in the head

closed #186400

Unsafe Buildings

Case Date:
12/1/2023

Homeless encampment on the corner of Fairview and Patterson is eyesore and have seen unhoused in public urination at daylight hours. Children in car witnessed public urination. How is this public encampment allowed?

closed #73863

Trash

202 S Hillsdale DR

Case Date:
6/10/2011

We have put out bundles of small tree limbs with a trash sticker attached and they have been left at street side. What is the problem? Why are they not being picked up?

closed #157860

Trash

521 S Fess AVE

Case Date:
1/24/2017

commercial cans at curb, believes this is illegal.

closed #158087

Trash

Case Date:
2/12/2017

country club road, south patterson, sare road from renwick and south. walnut street pike,tapp road. trash is bad. not sure how to adress the problem. i have picked up in many places but can not do it alone. city needes to do something. we live in a great place, but its becoming an embaresment. thanks

closed #159101

Trash

Case Date:
5/14/2017

On this page of the City of Bloomington Website (http://bloomington.in.gov/sanitationmodernization) I find conflicting references to the size of the recycling cart that will be issued to residents. See the quoted texts below. B. Recycling Operations • Weekly service: Recycling pickup will become a weekly pickup service on a designated day for each household. • Carts provided: Each household will receive a 64 gallon cart for recycling collection as a default. If desired, customers can also request either larger or smaller carts for recycling instead. Carts will be made of recycled content and containers that are currently being used will be picked up and recycled if the resident chooses. **Note: Households receive a 64 gallon cart. **Later it states...under the FAQs... How many carts will I get? Two carts will be provided per household, one for regular solid waste and one for all recycling. Again, customers will choose the size of their solid waste container. Customers will receive a 96 gallon recycling cart (or may request a smaller sized one), which will be collected for weekly single stream recycling. Households (customers) receive a 96 gallon cart. **My question is about which size recycling cart will people actually receive? I know I can request a smaller recycling cart, but which size are you actually planning to give households by default?

closed #160605

Trash

Case Date:
8/11/2017

Yesterday morning, right after my kids jumped on the bus, a city waste truck came to do pick-up with a confederate flag license in the front dash. Please have it removed. For some, it is a symbol of hate and violence.Thank you

closed #161055

Trash

Case Date:
9/6/2017

We replaced counter tops and sink in remodeling our kitchen. I can haul the old formica counter tops to the dump...or wherever...where do I go? I am assuming there is a charge by weight of the refuse. Thanks, jim

closed #161203

Trash

Case Date:
9/18/2017

Failure to pick up Trash. I am incredibly disappointed in the city's handling of trash today as we switch to the new system of trash pick up. Nowhere in the handouts given to us about the new system did it say that we can not start using the new bins right away but then today as you drive all over Bloomington all you can see is full cans of trash with a "notice" that the trash was not picked up because it should have been set out in the old way with trash tags and such. This is infuriating. Now we all have to keep our festering, rotting garbage for another week because it was NEVER stated that this couldn't be done immediately. Even your own website simply states: "The new modernized system will formally go into operation beginning on October 2, 2017." This message does not at all clearly say that we have to wait until then to use the new bins. If anything it just makes it seem like it may take that long to get everyone bins and set up properly. Also, and maybe the most maddening part was the fact that when the new recycling bins were used THE RECYCLING WASN'T PICKED UP EITHER. What possible excuse is there for this? We don't even pay for recycling, it's not like the trash where, apparently, if you took it today it was for free. Now we have to wait TWO WEEKS for recycling for literally no reason. Maybe next time you will have learned how to make things clear so that the city isn't literally overflowing with garbage. Your very disappointed resident, Alyssa Ball