- Case Date:
- 9/29/2026
Hi! After my scheduled pick-up today, I found my small-sized Recycle cart lying sideways in the street with its lid hinge broken. I placed it upright and took a photo to show where the lid now hangs from just one hinge. (I've attached the photo but am not sure it worked.) How can I get a new small-size Recycle bin? Thank you!
- Case Date:
- 9/29/2026
Trash not picked up for the second week in a row.
Sidewalk & Curb Complaints
1003 W Cottage Grove AVE
- Case Date:
- 9/23/2026
Trash containers left in street blocking traffic flow and creating hazardous driving conditions for school bus
- Case Date:
- 9/22/2026
Trash can not emptied
Recycling
117 N Jackson ST
- Case Date:
- 8/11/2026
We moved in to our rental house and the recycling bin is completely full of trash. Is there a way we could get a trash truck to come by and dump the recycling into the trash? If so what would the cost be? This was left by the old tenants for at least two months.
- Case Date:
- 8/9/2026
Growing pile of grass clippings on curb have not been picked up by city
- Case Date:
- 8/5/2026
Trash Disposal Truck did not pick up trash bin Tuesday (8/4). Bin was outside on curb at 8 pm the night before (8/3). Airbnb across street may have blocked it.
- Case Date:
- 6/30/2026
On this block we put our trash out this morning as usual, and it hasn't been picked up. I thought there might be a heat-related delay but don't see any announcement of that.
- Case Date:
- 6/18/2026
Subject: Notice and constructive feedback regarding trash collection at the stated address
I am writing to report a recent sanitation issue and to constructively suggest a structural change to prevent future occurrences.
On 6/17/2026, responsible parties at the stated address did not follow collection guidelines and piled extra bags on top of their full bins. During pickup, the collection crew left one of these excess bags on the ground. Because the bag remained on the curb overnight, local wildlife tore it open. This scattered rotting food waste is now creating a possible health hazard and a severe mess for the neighborhood. Additionally, bins on the street remain at the curb more than 24 hours after collection.
To ensure our neighborhood stays clean and safe, I would like to suggest two updates to current practices:
* Enforce a strict "Tag and Leave" policy: Instead of leaving a loose bag on the ground where animals can access it, crews could leave the bag inside the bin with an educational warning tag.
* Issue reminders for bin removal: Send a neighborhood-wide notice regarding the local ordinance that requires bins to be stored away within 24 hours of collection.
*Have a means to take the extra bags and charge extra for the service.
Thank you for your prompt attention to this issue.
Recycling
1110 W Briarcliff Dr, Bloomington, IN 47404-1710, USA
- Case Date:
- 5/24/2026
Receptacle tire is broken off from driver. Needs replaced