Case Date:

9/6/2019

Trash pick up regularly scheduled for Thursday did not occur 9/5/19

Case Date:

9/18/2019

Hello, I live at 4217 E Morningside Dr. This morning was our pickup and when I went to wheel my can away the right wheel is very loose. Still on but wobbly. I then noticed a divot in my grass right where the can was. Looks like the can return was a little too forceful! Not sure what the next steps are. Pic included. Dean Barrett dbbarret@iu.edu

Case Date:

9/24/2019

Why wasn't my trash collected today? Recycles were collected but not trash.

Case Date:

10/14/2019

It appears only recycling was picked up today on South Weatherstone, not trash. My trash was not picked up at 1203, and most of my neighbors have left their containers on street as well.

Case Date:

10/28/2019

I am a resident at the Ivory Lofts apartments (Above King Dough) and our unit neighbors the back alley where all of the dumpsters are located. Almost every morning I am woken up at 7am by 15-20 minutes of absolutely thunderous noise that shakes me. The sanitation department coming at 7am and waking us residents up every single morning is an incredibly upsetting public disturbance and has absolutely ruined my year thus far. I have tried solving this with earplugs, headphones, music, etc., but the noise is almost concert-level loud in the apartment next to the alley. This pick up time needs to be pushed back to later, these 7am hellish wake-up calls are wearing and depressing. Please, for the love of god, help.

Case Date:

11/18/2019

Trash bins are blocking the sidewalks for this person in a wheelchair. I saw them try to move the trash bins, but they were instead forced into the roadway. With all of the talk about scooters and ADA accessibility, where is everyone in the discussion for all ADA access? Can you please work to make ADA access better with regards to trash collection?

Case Date:

12/2/2019

Due to the holidays, I was out of town. I live at 3910 S Laurel Ct. My recycling was picked up on Friday, but my trash was not picked up. This has happened before. I live on a cul-de-sac. Is there any recourse or do I have to wait until Thursday my regular pick up day.

Case Date:

12/5/2019

My trashcan was damaged after the last pickup (yesterday Wed Dec 4).

Case Date:

12/9/2019

Can I say that we are thrilled with the new way trash is being picked up now? No. Furnace filter still in the trash can, other trash sitting next to the trash can, collecting rain water. Not a good job this morning. 700 block of Eastside Drive.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.