Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

3/29/2021

This stormwater conduit that drains the Cascades neighborhood is compromised - tall weeds grow every season in several areas where the cement has crumbled away over the years. I have reported this before and requested a repair, however the response was to patch a few of the larger missing areas with asphalt. This is not a sufficient conduit to manage the volume of stormwater that flows from uphill. Especially since this is a very uneven surface, stormwater is not adequately managed at this point.

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

9/28/2022

Should this not have a backflow preventer? IU Health Bloomington Hospital grounds on the drive near the bypass.

Case Date:

8/13/2020

There was construction going on for a few months on the entrance into the plaza but has since stopped abruptly. The crew has not been back to finish off the street and all sides of the streets are completely torn apart and damaged. This is unacceptable and can significantly damage one’s vehicle! When is this going to get finished?

Case Date:

6/17/2014

Ms Butler is happy with the sidewalk and drainage project the city did a few years ago on 5th St but said she is now seeing erosion by her drive and in front of her house and is concerned about someone driving off into it and loosing control of their car.

Case Date:

6/27/2014

Ms. Butler left a voice message thanking me for having our crew come out so quickly and put asphalt in the eroded area by the street (Case #138739). She said it will be much better now and she really appreciates us taking care of it. She said "I love the City!"

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

12/4/2019

Excess water seems to be coming out of my drains at the street, even days after it has rained. My water bill was high last month, and I thought it was for other reasons. Now I am worried that there is a leak.