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City of Bloomington, Indiana

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closed #186442

Water Utility Billing Problems

607 N Grandview DR

Case Date:
12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

closed #170425

Water Utility Problems

611 N Park Ridge RD

Case Date:
9/19/2019

I had my water turned off without receiving notification.

closed #169002

Water Utility Billing Problems

785 E Sherwood Hills DR

Case Date:
6/18/2019

Water leak causing increase in water bill

closed #187936

Water Utility Billing Problems

914 E University St, Bloomington, IN 47401, EE. UU.

Case Date:
4/10/2024

I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.

open #185609

Water Utility Billing Problems

E Heather Dr, Bloomington, IN 47401, USA

Case Date:
9/15/2023

My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?

closed #181529

Water Utility Billing Problems

Case Date:
9/15/2022

Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.

closed #182042

Water Utility Billing Problems

Case Date:
11/10/2022

The last few months I have been notified that my water meter was running very high, possible leaks. I am usually 1,000 gallon water user but last month bill was over $140, and today (Nov. 10/2022) my bill is$364.97. My HOA and myself have spent around $8,000 and find no water leaks. Eventually, I got a new water line, with a lot of pain. I need compensation for those huge water bill, the water that I did not use. I called few times and suggested that the meter was malfunctioning, maybe? Any way, I am a senior and retired and won't be able to pay those bill in full. Please help. Thank you so m

closed #182330

Water Utility Problems

Case Date:
12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!

closed #182344

Water Utility Problems

Case Date:
12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.

closed #182832

Water Utility Billing Problems

Case Date:
2/14/2023

Water was turned off today (2/14) with an amount shown for $406.39. Bill was paid in the amount of $317.00 (2/7)